Last Updated: December 2025
Welcome to PT Ekspansi Bisnis Indonesia (“XPND”, “We”, “Us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.xpnd.co.id] (the “Site”) and when you use our professional services, including but not limited to company incorporation, immigration services, and business process outsourcing (BPO).
Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the site or use our services.
1. INFORMATION WE COLLECT
To provide a “One-Stop Solution” for your business expansion, we may collect several types of data, including:
A. Personal Data
Information that is personally identifiable to you, such as:
- Full name.
- Email address, postal address.
- Identity Documents: National ID (KTP), Passport Number, and KITAS/VISA details (Specifically for Immigration services).
- Biometric data (photographs) if required for government document processing.
B. Corporate & Business Data
For Incorporation and BPO services:
- Company name, Deed of Establishment, and Shareholder Structure.
- Tax Identification Number (NPWP) and Business Identification Number (NIB).
- Financial data, employee salary information (Payroll), and tax reports (for BPO & Tax services).
C. Technical & Usage Data
Information automatically collected when you access our Site:
- IP address, browser type, operating system version.
- Access times and pages viewed (via Cookies and Google Analytics).
2. LEGAL BASIS & PURPOSE OF COLLECTION
We collect and process your data based on lawful grounds for the following purposes:
- Service Provision: To process company incorporation, work permit applications (RPTKA), visas, as well as managing your monthly payroll and tax filings.
- Legal Compliance: To fulfill reporting obligations to Indonesian government agencies (such as BKPM/OSS, Directorate General of Immigration, and Directorate General of Taxes).
- Communication: To contact you regarding project status, billing, or regulatory changes relevant to your business.
- Security: To detect and prevent fraud or illegal activities.
3. DISCLOSURE OF YOUR INFORMATION
Due to the nature of our services as a bridge to regulators, we may need to share your information with the following third parties in certain situations:
- Government Agencies: Ministry of Law and Human Rights, BKPM (OSS), Immigration Office, and Tax Office for official licensing and reporting purposes.
- Professional Partners: Notaries, Sworn Translators, or External Auditors who are bound by non-disclosure agreements (NDA) with XPND to assist in completing your services.
- Third-Party Service Providers: Web hosting providers, cloud services, or payment processors.
We will never sell or rent your personal data to third parties for marketing purposes.
4. DATA SECURITY
We implement reasonable technical and organizational security measures (such as data encryption and server access restrictions) to protect your personal information from unauthorized access, use, or disclosure.
While we strive to protect your data, please remember that no method of transmission over the Internet is 100% secure.
5. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws in Indonesia (e.g., the obligation to retain tax documents for 10 years).
6. YOUR RIGHTS
In accordance with the Personal Data Protection Law (UU PDP) in Indonesia, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (if no longer required for legal/contractual purposes).
- Withdraw consent for data processing.
To exercise these rights, please contact our Data Protection Officer at info@xpnd.co.id.
7. COOKIES POLICY
Our website uses “Cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, please note that some parts of the Site may not function properly.
8. CHANGES TO THIS PRIVACY POLICY
XPND reserves the right to update this Privacy Policy at any time to reflect changes in regulations and our services. Changes will be effective immediately upon posting on this page with an updated “Last Updated” date.
9. CONTACT US
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
PT Ekspansi Bisnis Indonesia (XPND) Ruko Panglima Polim, Jl. Panglima Polim Raya 127/C4 Kebayoran Baru, Jakarta Indonesia 12130 Email: info@xpnd.co.id
