Immigration Services – XPND Corporate Support for Foreign Professionals and Investors

The mobility of foreign workers, investors, and expatriate professionals in Indonesia requires immigration services that ensure structured permit management, accurate documentation, and full regulatory compliance. Each immigration process is closely related to administrative validity, the legal standing of stay permit documentation, and the alignment between permit status, job function, and professional activities carried out during an assignment period.

XPND supports companies, investors, and foreign professionals through immigration services that emphasize regulatory certainty and administrative clarity. Our approach focuses on transparent process stages, clear permit status throughout the assignment lifecycle, and documentation management that remains consistent with corporate structures and operational requirements.

These immigration services are relevant for organizations employing foreign professionals, cross-border corporate groups, investors assigning management representatives in Indonesia, and expatriate professionals who hold strategic roles within the organization.

Administrative and Regulatory-Based Immigration Service Approach

The management of stay permits and work authorization has both legal and operational implications for companies and foreign workers. For this reason, every immigration service handled by XPND is carried out within a framework that prioritizes:

• Clarity of stay permit and work authorization categories
• Alignment between visa type, job title, and actual work activities
• Completeness and consistency of corporate and personal documentation
• Administrative coordination with relevant authorities
• Mitigation of administrative risks during the assignment period

This approach ensures that the placement of foreign personnel does not only meet formal permit requirements, but also remains aligned with field audit practices and foreign manpower supervision policies enforced in Indonesia.

XPND Immigration Service Categories

XPND provides immigration services designed to support companies, investors, foreign professionals, and accompanying family members residing in Indonesia.

Dependent Visa

This dependent visa service supports stay permits for:

• Spouses
• Children
• Family members accompanying the primary permit holder

Our assistance includes:

• Verification of family administrative documentation
• Alignment of dependent permit status with the main permit holder
• Preparation of supporting documents in accordance with immigration provisions

Under the current immigration system, the age eligibility for dependent children is strictly limited to 18 years for this category. Children above this age must transition to a Student KITAS (student stay permit) or another relevant visa category.

To prevent administrative disruption during renewal periods, we recommend initiating this transition 3-6 months before the child’s 18th birthday, as delays may trigger automatic system rejection during permit validation.

This proactive planning approach helps expatriate families maintain permit continuity and reduces the likelihood of unexpected administrative complications.

Investor KITAS (E28 Series)

This Investor KITAS service is intended for:

• Shareholders
• Principals
• Investor representatives / company owners

Key advantages of the Investor KITAS include:

• Residency rights in Indonesia
• Eligibility to perform corporate management functions
• Exemption from the annual Foreign Worker Compensation Fund (DKP-TKA) USD 1,200 obligation

However, one critical regulatory condition must be emphasized:

Although a PT PMA (foreign-owned limited liability company) may be established with paid-up capital of IDR 2.5 billion, in order to sponsor an Investor KITAS, the shareholder must hold at least IDR 10 billion in personal share ownership.

This requirement is frequently misunderstood in practical implementation and may affect permit verification and approval.

XPND ensures that:

• Share composition complies with investor sponsorship requirements
• Investment documentation remains consistent across institutions
• Investor placement does not create future administrative risk

KITAS (Temporary Stay Permit)

This KITAS service applies to assignments that are:

• Managerial or representative in nature
• Not engaged in technical operational functions
• Not requiring formal work authorization

Example use cases include:

• Company representation
• Board or advisory presence
• Transitional or non-work assignments

Our support covers:

• Verification of personal and administrative status
• Alignment between assignment function and stay permit category
• Ensuring permit consistency throughout the stay period

The focus of this immigration service is to ensure that stay permits are not used for functions requiring a Work Permit (IMTA), thereby maintaining administrative compliance.

KITAS & Work Permit (IMTA)

This KITAS and Work Permit (IMTA) service is applied when expatriates:

• Perform functional or professional roles
• Hold technical or operational responsibilities
• Are directly involved in corporate activities

Scope of service includes:

• KITAS issuance process
• Work Permit (IMTA) application
• Alignment of job title, job function, and scope of responsibility

A key value of XPND’s immigration service lies in verifying alignment between the job title listed in the work permit and the actual activities performed in the field.

This plays a crucial role in mitigating potential findings during:

• Field audits
• Joint inspections or enforcement operations
• Functional role validation processes

As part of foreign manpower obligations, the Foreign Worker Compensation Fund (DKP-TKA) is applied at USD 100 per month, and under the current regulatory mechanism, the contribution must be paid upfront for the approved work permit period.

This financial requirement is communicated in advance to enable companies to prepare budget planning and assignment cash-flow projections more accurately prior to permit submission.

Visa Extensions 

This visa extension service applies to:

• Foreign workers
• Investors
• Dependents and accompanying family members

Since May 2025, stay permit extensions must be conducted in person, including biometric capture at the immigration office.

While physical presence remains a mandatory regulatory requirement, XPND ensures that the onsite process is time-efficient and structured, allowing clients to attend their appointment without needing to wait in long queues or arrive excessively early.

Our service approach focuses on:

• Coordinated biometric scheduling
• Administrative and queue coordination
• Ensuring client attendance follows registered appointment timelines

This approach enables clients to fulfill biometric obligations while minimizing disruption to their daily activities and assignment responsibilities.

This immigration service is aimed at maintaining permit continuity during the assignment period while reducing unnecessary administrative burden. XPND also helps clients avoid the risk of overstay, which is subject to a fine of IDR 1,000,000 per day, through structured validity monitoring and scheduled permit renewal planning.

Work Permit (IMTA)

This Work Permit (IMTA) service is intended for companies whose foreign employees already hold an active KITAS, but require work authorization adjustments due to:

• Job role changes
• Expansion of functional responsibilities
• Restructuring of organizational role definitions

In these situations, our focus is to align work authorization with the actual job function, ensuring consistency with manpower administration standards and reducing compliance risk during permit validation.

Why Choose XPND

XPND does not only support administrative execution. We assist companies, investors, and foreign professionals in managing immigration processes that must remain accurate, compliant, and aligned with ongoing regulatory supervision.

• Transparent
  All processes are communicated clearly from the beginning, including service scope, process stages, and estimated completion timelines.
• Fast
  Document handling is managed through structured timelines with milestone tracking at every stage of execution.
• Experienced
  Our services are supported by professionals with strong corporate and consulting backgrounds, ensuring consistent execution quality and high analytical standards.
• Tech-Driven
  Every document and process stage is managed through an internal tracking system that enables clients to monitor progress in real-time.